Seasonal PT Associate

Jan 13  |  Frame

About the Brand
Founded in Los Angeles in 2012, FRAME is a Californian fashion brand with a refined European sensibility. Known for its elevated ready-to-wear collections and iconic denim, FRAME offers a timeless approach to everyday dressing through signature tailoring, luxury leather, and premium cashmere. Today, FRAME is a global brand with retail locations across North America, London, and Shanghai, alongside a strong eCommerce presence and partnerships with leading department stores worldwide.

Role Overview
The Part-Time Sales Associate plays a key role in driving sales and delivering an exceptional client experience. This position focuses on building strong client relationships, supporting daily store operations, and maintaining a sales floor that reflects FRAME’s elevated aesthetic. The ideal candidate is customer-focused, detail-oriented, and passionate about fashion.

Responsibilities:

Sales and Customer Experience

• Build and maintain a loyal client base, retaining client loyalty by providing clients with personalized service.
• Facilitate the brand’s high standards of client experience, communicating the brand’s aesthetic.
• Meets individual sales plans, contributing to the overall store sales plan.
• Monitors all details of a sale, including shipping, alterations, and special requests to ensure customer satisfaction.
• Ensures all sales related policies and procedures are maintained.
• Maintains a keen interest in the fashion industry and market trends.
• Demonstrates strong styling and merchandising skills.

Operations

• Ability to multi-task in a fast-paced environment.
• Demonstrates excellent communication skills both with clients and the team.
• Adheres to work schedule, inclusive of time and attendance.

Visual Merchandising

• Ensures the selling floor is maintained and reflects the correct visual image.
• Assists in the implementation and maintenance of all merchandising/visual directives when necessary.
• Communicates inventory needs to Management Team, supporting the business plan.
• Effectively relays any client feedback regarding successes and/or opportunities about the product.

Skills & Qualifications:

• 1+ years of sales experience in a luxury fashion environment.
• Must be available to devote approximately 20 hours a week consistently.
• Energetic, confident personality mixed with a strong work ethic.
• Dynamic interpersonal and communications skills both verbal and written.
• Exceptional time management skills, high level of ownership, and self-awareness.
• High School Diploma.
• Any additional bilingual proficiency is highly desired but not required.

Physical Requirements

• Ability to stand and walk for extended periods of time (up to 8 hours).
• Ability to bend, reach, and move about the store and stockroom frequently.
• Ability to climb ladders or stairs as needed for visual merchandising and stock management.
• Ability to lift, carry, or otherwise move objects weighing up to 15 pounds.
• Manual dexterity required for handling merchandise, using a computer, and completing sales transactions.
• Visual acuity to perform accurate transactions and maintain store presentation standards.

Please submit your resume to [email protected]